The Effectiveness of Expression Is Bordered On All Sides by Our Facility with Language

Are you clear with your purpose and intent in conversations?

• Think of upcoming conversations and do some planning.
• What do you want to convey? What do you want the other party to know, think or feel?

Do you use a blend of declarative and interrogatory sentences? Or do you tend to mostly proclaim or mostly question?

• Do your words, intonation and non verbals typically match?
• Do you balance asking and telling?
• When you ask questions, are you asking to learn?

Do you typically begin with facts or conclusions?

• Think of the “facts” you use. Are they truly facts or merely your conclusions?

What listening filter is your easiest trap?

• Listening for agreement or disagreement
• Listening for omission
• Listening for exception
• Listening for addition
• Listening to problem-solve